Privacy Policy

Privacy Policy

Welcome to Dhama HealthCare, a carer agency committed to providing exceptional care services while safeguarding your personal information. This Privacy Policy describes how we collect, use, protect, and disclose your information when you visit our website and engage with our services.

1. Information We Collect

We may collect the following types of information from you:

  • Personal Information: This includes your name, email address, phone number, and any other information you provide when you contact us, register for services, or fill out forms on our website.
  • Sensitive Information: In the course of our services, we may need to collect sensitive personal information related to health and care needs. We will only do this with your explicit consent.
  • Automatically Collected Information: When you visit our website, we may collect information automatically through cookies and other tracking technologies. This can include your IP address, browser type, and pages you visit.
2. How We Use Your Information

Dhama HealthCare may use your information for various purposes, including:

  • To provide and manage our care services.
  • To communicate with you about your inquiries, applications, and services.
  • To process transactions and send you related information, such as confirmations and invoices.
  • To improve our website, services, and customer experience.
  • To comply with legal obligations and ensure the safety and security of our services.
3. Disclosure of Your Information

We do not sell, trade, or transfer your personal information to outside parties without your consent, except as follows:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website or conducting our business, provided they agree to keep this information confidential.
  • Legal Compliance: We may disclose your information when required by law or to protect our rights, privacy, safety, or property, or that of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Data Security

We implement a variety of security measures to protect your personal information. This includes using secure servers, firewalls, and encryption to safeguard your data. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of any inaccurate or incomplete information.
  • Request deletion of your personal information, subject to certain exceptions.
  • Withdraw your consent to our processing of your personal information.

To exercise these rights, please contact us using the contact information below.

6. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Your continued use of our services after changes to this policy will constitute your acceptance of those changes.

8. Contact Us

If you have any questions about this Privacy Policy, the practices of Dhama HealthCare, or your dealings with our website, please contact us at:

Dhama Ltd
Unit 3, Danforth Annex
Argent Street, South Side
Essex RM17 6PH, England

Email: operations@dhamaltd.org

WhatsApp:  +447733759310

Thank you for trusting Dhama HealthCare with your care needs. We are committed to protecting your privacy and providing a safe online experience.